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How to Explain a Reserve to Your Merchant
Agent & ISOs

How to Explain a Reserve to Your Merchant

A reserve is money set aside from a merchant’s sales to cover any chargebacks. It’s…

Date Icon August 3, 2026 Author Icon Logan Arey
My Merchant Has Negative Reviews Online. Will That Kill the Deal?
Agent & ISOs

My Merchant Has Negative Reviews Online. Will That Kill the Deal?

Almost certainly not. A handful of negative reviews online, even harsh ones, rarely affects an…

Date Icon July 8, 2026 Author Icon Logan Arey
What Documents to Collect Before Submitting a Merchant Application
Agent & ISOs

What Documents to Collect Before Submitting a Merchant Application

The fastest way to get a merchant approved is to submit the right documents the…

Date Icon July 1, 2026 Author Icon Logan Arey
My Merchant Is on MATCH. Does That Mean They’re Declined?
Agent & ISOs

My Merchant Is on MATCH. Does That Mean They’re Declined?

With most processors, yes. A MATCH listing will trigger an automatic decline without anyone looking…

Date Icon June 16, 2026 Author Icon Logan Arey
My Merchant Left Their Processor. Do I Need to Explain Why?
Agent & ISOs

My Merchant Left Their Processor. Do I Need to Explain Why?

No. A good acquirer doesn’t ask why a merchant left their prior processor, and you…

Date Icon June 12, 2026 Author Icon Logan Arey
Does Leaving Stripe or Shopify Payments Hurt a Merchant’s Application?
Agent & ISOs

Does Leaving Stripe or Shopify Payments Hurt a Merchant’s Application?

No. A merchant leaving Stripe or Shopify Payments is not a red flag. In many…

Date Icon June 9, 2026 Author Icon Logan Arey
How to Read a Processing Statement: A Field Guide for Payment Agents
Agent & ISOs

How to Read a Processing Statement: A Field Guide for Payment Agents

Most merchants sign a processing agreement, start accepting cards, and never look at their statement…

Date Icon May 27, 2026 Author Icon Frank Young
Nexio now offers POS hardware
News

Nexio now offers POS hardware

For the first time, Nexio is now offering hardware. Beforehand, you were on your own…

Date Icon April 14, 2026 Author Icon Frank Young
Ecommerce Payments – Choosing the Best Solutions for Your Store
Payments 101

Ecommerce Payments – Choosing the Best Solutions for Your Store

  There are a large number of payment gateways, methods, and processors available now. Given this,…

Date Icon July 18, 2025 Author Icon Frank Young
Payment Gateway vs Payment Processor – What’s the Difference?
Payments 101

Payment Gateway vs Payment Processor – What’s the Difference?

Picture this – a customer is browsing your online store. They add products to their…

Date Icon July 10, 2025 Author Icon Frank Young
Automated Billing Software: Streamlining Recurring Payments
Payments 101

Automated Billing Software: Streamlining Recurring Payments

A few payment issues that can disrupt your day at business are: Late bills Manual…

Date Icon June 26, 2025 Author Icon Frank Young
Which Payment Option Is Not Accepted Online? Common Restrictions Explained
Payments 101

Which Payment Option Is Not Accepted Online? Common Restrictions Explained

Despite the widespread convenience of online shopping, many consumers are still caught off guard when…

Date Icon June 18, 2025 Author Icon Frank Young
Ecommerce Payment Solutions: Secure and Seamless Checkout Options
Payments 101

Ecommerce Payment Solutions: Secure and Seamless Checkout Options

  A well-designed and optimized checkout page does wonders. It can: Reduce cart abandonment  Speed up…

Date Icon June 10, 2025 Author Icon Frank Young
Chargeback Protection: How to Safeguard Your Business from Fraud
Payments 101

Chargeback Protection: How to Safeguard Your Business from Fraud

Chargebacks are a major challenge for businesses, leading to lost revenue, higher processing fees, and…

Date Icon June 3, 2025 Author Icon Frank Young
Payment Fraud Detection: How AI and Data Improve Payment Processing Security
Payments 101

Payment Fraud Detection: How AI and Data Improve Payment Processing Security

Payment fraud is a pain for all—businesses, customers, payment processors, and banks. Where fraudsters have…

Date Icon May 29, 2025 Author Icon Frank Young
A Guide to Payment Networks
Payments 101

A Guide to Payment Networks

Every time a customer swipes a card, pays online, or taps a phone at checkout,…

Date Icon May 19, 2025 Author Icon Frank Young
Merchant Fraud Prevention: 7 Best Practices to Reduce Risk and Chargebacks
Payments 101

Merchant Fraud Prevention: 7 Best Practices to Reduce Risk and Chargebacks

  Merchants worry about suspicious transactions, and for good reason—because who wants money pulled out of…

Date Icon May 15, 2025 Author Icon Frank Young
How Businesses Can Detect and Prevent Online Payment Frauds
Payments 101

How Businesses Can Detect and Prevent Online Payment Frauds

  Scammers are smart people—they find loopholes in seemingly safe things and make their move when…

Date Icon May 6, 2025 Author Icon Frank Young
What is Tokenization in Payments?
Payments 101

What is Tokenization in Payments?

   Every time a customer enters their payment details online, there’s a risk that sensitive…

Date Icon May 2, 2025 Author Icon Frank Young
The Importance Of Payment Fraud Management In a Business
Payments 101

The Importance Of Payment Fraud Management In a Business

   Payment fraud is a billion-dollar problem. In 2023 alone, businesses worldwide lost an estimated…

Date Icon April 29, 2025 Author Icon Frank Young
Business Payment Methods: Choosing the Right One for Efficient Payment Processing
Agent & ISOs

Business Payment Methods: Choosing the Right One for Efficient Payment Processing

Your business only has one goal at the end of the day—making money, and the…

Date Icon April 25, 2025 Author Icon Frank Young
4 Payment Innovations and Technologies to Watch
Payments 101

4 Payment Innovations and Technologies to Watch

  Getting your business up-to-speed with new payment innovations and technologies is a necessity. Your consumers…

Date Icon February 6, 2025 Author Icon Logan Arey
Payment Fraud: What is It and How Can It Be Avoided?
Payments 101

Payment Fraud: What is It and How Can It Be Avoided?

 Did you know that 80% of companies were subjected to payment fraud attempts and attacks…

Date Icon February 3, 2025 Author Icon Frank Young
Should You Use Chargeback Management Software?
Payments 101

Should You Use Chargeback Management Software?

While chargebacks are a common part of doing business, a high volume of them can…

Date Icon January 31, 2025 Author Icon Logan Arey
Best Practices for Secure Payment Processing in 2025
Payments 101

Best Practices for Secure Payment Processing in 2025

We know that the exponential rise in online shopping, mobile payments, and digital wallets has…

Date Icon January 28, 2025 Author Icon Frank Young
Exploring Alternative Payment Methods: Navigating the New Landscape of Transactions
Payments 101

Exploring Alternative Payment Methods: Navigating the New Landscape of Transactions

Alternative Payment Methods (APMs) like digital wallets and Buy Now Pay Later services are transforming…

Date Icon April 9, 2024 Author Icon Frank Young
Why Choosing the Right Payment Processor for Your Vertical Is Crucial
Payments 101

Why Choosing the Right Payment Processor for Your Vertical Is Crucial

Selecting a payment processor isn't just a routine choice — it's a pivotal business strategy…

Date Icon March 26, 2024 Author Icon Frank Young
Fortifying Commerce: Winning the War Against Payment Fraud
Payments 101

Fortifying Commerce: Winning the War Against Payment Fraud

As types of fraud and scams become more and more sophisticated, it becomes imperative for…

Date Icon January 24, 2024 Author Icon Frank Young
Transforming the Philosophy of Payment Processing: Moving Beyond Transactions to Deliver Genuine Value and Innovative Solutions
Payments 101

Transforming the Philosophy of Payment Processing: Moving Beyond Transactions to Deliver Genuine Value and Innovative Solutions

The payment industry needs a revolution from being mere service providers to becoming strategic partners.…

Date Icon October 16, 2023 Author Icon Roy Banks
Understanding Basis Points and the Cost Structure of Payment Processing
Payments 101

Understanding Basis Points and the Cost Structure of Payment Processing

To optimize payment operations, manage costs effectively, and maximize your bottom line, it's crucial to…

Date Icon June 29, 2023 Author Icon Whitney Troxel
Unlocking the Potential of ACH Payment Processing
Payments 101

Unlocking the Potential of ACH Payment Processing

Small business owners to high-level executives know the importance of having a reliable payment solution…

Date Icon June 22, 2023 Author Icon Whitney Troxel
Understanding Payment Reconciliation from Capture to Deposit
Payments 101

Understanding Payment Reconciliation from Capture to Deposit

From small operations to multinational corporations, payment reconciliation is an incredibly important step in the…

Date Icon May 10, 2023 Author Icon William Atkinson
When to Upgrade to a Local Merchant Account: Evaluating the Right Time for Your Business Growth
Payments 101

When to Upgrade to a Local Merchant Account: Evaluating the Right Time for Your Business Growth

When it comes to expanding your business on a global scale, one of the most…

Date Icon April 24, 2023 Author Icon Brandon Banks
6 Reasons for Payment Declines and What to Do About Them
Payments 101

6 Reasons for Payment Declines and What to Do About Them

Payment processing declines are a frustrating and costly aspect of running a business, particularly if…

Date Icon April 21, 2023 Author Icon Brandon Banks
The Ultimate Guide to Like-for-Like Settlement for Merchants
Payments 101

The Ultimate Guide to Like-for-Like Settlement for Merchants

Navigating the complexities of international payment processing is a challenge faced by merchants worldwide. Common…

Date Icon April 17, 2023 Author Icon Brandon Banks
Preparing for Visa CE 3.0: Best Practices for Merchants
Payments 101

Preparing for Visa CE 3.0: Best Practices for Merchants

Visa CE 3.0 rules will be effective from April 15, 2023. It can be challenging…

Date Icon April 7, 2023 Author Icon Whitney Troxel
Protecting Your Business from Payment Fraud with 3D Secure
Payments 101

Protecting Your Business from Payment Fraud with 3D Secure

With so much of day-to-day operations conducted digitally, payment fraud and chargebacks are a real…

Date Icon April 3, 2023 Author Icon Brandon Banks
A Business’ Guide to Fraud Protection
Payments 101

A Business’ Guide to Fraud Protection

Businesses face a constant battle against fraudsters who are looking to steal payment information and…

Date Icon March 28, 2023 Author Icon Whitney Troxel
From Swipe to Settlement: How Credit Card Processing Works
Payments 101

From Swipe to Settlement: How Credit Card Processing Works

Payment processing is a crucial component of any business's operations. It is the backbone of…

Date Icon March 8, 2023 Author Icon Whitney Troxel
Strengthening Your Business Through PCI Compliance
Payments 101

Strengthening Your Business Through PCI Compliance

As a business accepting credit card payments, understanding the PCI compliance requirements and implementing best…

Date Icon March 7, 2023 Author Icon Frank Young
What’s the difference between a payment processor and a payment gateway?
Payments 101

What’s the difference between a payment processor and a payment gateway?

When it comes to adding payment functionality to your software, it can be easy to…

Date Icon March 6, 2023 Author Icon Brandon Banks
Underwriting 101: Everything You Need to Know About Applying for a Merchant Account
Payments 101

Underwriting 101: Everything You Need to Know About Applying for a Merchant Account

The underwriting process seems daunting for many businesses, but it doesn't have to be. In…

Date Icon March 3, 2023 Author Icon Whitney Troxel
What Every Business Needs To Know About Chargebacks
Payments 101

What Every Business Needs To Know About Chargebacks

Chargebacks are an unavoidable part of doing business, but they don't have to be a…

Date Icon March 2, 2023 Author Icon Whitney Troxel
3 Payment Growth Blockers Most Companies Fail to Recognize
Payments 101

3 Payment Growth Blockers Most Companies Fail to Recognize

It is a truth universally acknowledged, that a business with ambitions of a good fortune,…

Date Icon June 17, 2022 Author Icon Whitney Troxel
Protecting Your Business From Chargeback Fraud
Payments 101

Protecting Your Business From Chargeback Fraud

The world of payments is full of way too many complicated terms and processes. The…

Date Icon January 10, 2022 Author Icon Whitney Troxel
Decline Recovery
Payments 101

Decline Recovery

Let’s say you have this really sweet business model where you have accumulated 500 customers…

Date Icon February 3, 2021 Author Icon Whitney Troxel
3DS, Fraud, and Tokens
Payments 101

3DS, Fraud, and Tokens

Nexio uses multiple strategies to prevent fraud, keep customers’ private information secure, and provide a…

Date Icon September 18, 2020 Author Icon Whitney Troxel
Subscriptions and Recurring Payments
Payments 101

Subscriptions and Recurring Payments

Most consumers are familiar with the idea of subscription payments. Perhaps you have your own…

Date Icon September 14, 2020 Author Icon Whitney Troxel
Mitigating the Headaches and Risks Involved with Payments
Payments 101

Mitigating the Headaches and Risks Involved with Payments

Behind every payment transaction is a complex process that involves banks, cardholders, merchants, payment service…

Date Icon March 24, 2020 Author Icon Whitney Troxel

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How to Explain a Reserve to Your Merchant
Author Icon Logan Arey
My Merchant Has Negative Reviews Online. Will That Kill the Deal?
Author Icon Logan Arey
What Documents to Collect Before Submitting a Merchant Application
Author Icon Logan Arey
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